Accreditations and Policies
Everyone at our practice recognises how vital your dental health is to you.
It's because we understand this that we constantly strive to apply the very best standards in all that we do. Our commitment to quality has been recognised by external organizations.
BDA Good Practice Scheme
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The practice is a member of the Good Practice Scheme run by the British Dental Association. This scheme is externally audited and ensures that member practices work to high quality standards. You can download a copy of the patient infomation leaftlet here. |
Care Quality Commision
Our practice is registered with the Care Quality Commission (CQC). Our registration number is 1-153015918.
Valident Website Compliance
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This dental website is fully compliant with the UK Statutory Instruments covering Electronic Communications, Commerce and Privacy Laws, the Data Protection Act 1998 as well as the General Dental Council (GDC) Standards for Dental Professionals and Principles of Patient Confidentiality. For further details please go to the Valident website. |
Health and Safety
We take every precaution to safeguard patients and staff whilst at the practice. We follow all current guidelines related to health and safety. We comply with regulations among other matters related to COSHH and x-rays.
Cross infection control
Your health and safety is of the utmost importance to us. We have therefore invested in the latest equipment to sterilizes instruments to the standards demanded by best practice guidelines of the Department of Health. Instruments are initially cleaned in a washer disinfector, inspected under magnification and sealed in bags before sterilization. The sealed instruments are sterilized in vacuum autoclaves. The sterile instruments are then only opened when ready to use for each patient. Many items we use are disposable.
This process complies with current best practice so our patients can have peace of mind when undergoing treatment.
If you have any questions or wish to view the process we would be happy to help.
In addition we use the Alpron system to ensure the quality of the water supply from the dental equipment.
Continuing Postgraduate Education
In a time of ever more rapid changes continuing postgraduate development is more important than ever to keep abreast of changes in dentistry. Both Damian O'Shea and Sharon Till undertake postgraduate education in excess of the requirements of the General Dental Council.
Clinical Governance
Clinical governance refers to a range of activities and systems that ensure the practice delivers a consistently high quality of treatment and service to patients. At Church Road Dental Practice we have embraced clinical governance as an ongoing process.
Complaints
Every effort is made within the practice to ensure that patients are happy with every aspect of their treatment and our service. If for any reason you are unhappy with any aspect of the treatment or service you have received we have a complaints procedure. We take complaints very seriously and respond in a caring and sensitive manner. In addition to responding to a complaint we take the opportunity to make any improvements we can for the future. A full copy of the complaints procedure is available from the practice.
Our Treatment Policy
Our practice treats Private patients.
Patient Confidentiality
Our practice adheres to the standards for patient confidentiality as set out by the governing body for Dentistry the General Dental Council. You can see details of this by downloading their guide "Principles of Patient Confidentiality".
Data Protection
Our practice fully complies with the Data Protection Act 1998. It is registered with the Information Commissioner's Office. Our registration number is Z5910494. Our practice data controller is Church Road Dental Practice (mr Damian O'Shea and Mrs Sharon Till). To download the ICO guide to data protection please click here.
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